SmartCIF

Key Features

• Individual & Company CIF Forms:
  Send the appropriate public form for each customer type and capture the details required for your CIF process.
• Sale Order Integration:
  Create and send a CIF request directly from a sale order, keeping the customer verification process connected to the sale.
• Secure Public Links:
  Customers receive token-based links to complete their form securely without requiring an Odoo user account.
• Email OTP Verification:
  Verify submitted email addresses with one-time passwords, including secure resend support and expiry handling.
• Identity Document Collection:
  Collect Passport or National ID documents and optional supporting attachments as part of the CIF submission.
• Review & Approval Workflow:
  Sales users can review CIF submissions, accept them to verify KYC, or reject them with a reason.
• Partner Record Updates:
  Approved customer information is linked to the related contact so records stay consistent across Odoo.
• Controlled Order Confirmation:
  Use CIF verification status to ensure customer information is reviewed before a sale order is confirmed.
• Secure CIF Change Workflow:
  Supports CIF change requests with an email verification step before changes are allowed.
• Security Question Verification:
  Require customers to answer configured security questions before they can change submitted CIF details.
• Protected Change Requests:
  Verify the registered email address with OTP before granting access to update CIF information.
• Attempt Limit Enforcement:
  Limits security question attempts to five tries to prevent brute-force access.
• Temporary Lockout Protection:
  Locks the CIF change request for 10 minutes after five failed verification attempts.
• Request Session Management:
  Track secure CIF request sessions and the status of each customer submission or change request.
• Role-Based Access:
  Use Odoo access controls to manage who can create, review, approve, and administer CIF records.