SmartCIF

• Individual & Company CIF Forms:
  Send the appropriate public form for each customer type and capture the details required for your CIF process.
• Sale Order Integration:
  Create and send a CIF request directly from a sale order, keeping the customer verification process connected to the sale.
• Secure Public Links:
  Customers receive token-based links to complete their form securely without requiring an Odoo user account.
• Email OTP Verification:
  Verify submitted email addresses with one-time passwords, including secure resend support and expiry handling.
• Identity Document Collection:
  Collect Passport or National ID documents and optional supporting attachments as part of the CIF submission.
• Review & Approval Workflow:
  Sales users can review CIF submissions, accept them to verify KYC, or reject them with a reason.
• Partner Record Updates:
  Approved customer information is linked to the related contact so records stay consistent across Odoo.
• Controlled Order Confirmation:
  Use CIF verification status to ensure customer information is reviewed before a sale order is confirmed.
• Secure CIF Change Workflow:
  Supports CIF change requests with an email verification step before changes are allowed.
• Security Question Verification:
  Require customers to answer configured security questions before they can change submitted CIF details.
• Protected Change Requests:
  Verify the registered email address with OTP before granting access to update CIF information.
• Attempt Limit Enforcement:
  Limits security question attempts to five tries to prevent brute-force access.
• Temporary Lockout Protection:
  Locks the CIF change request for 10 minutes after five failed verification attempts.
• Request Session Management:
  Track secure CIF request sessions and the status of each customer submission or change request.
• Role-Based Access:
  Use Odoo access controls to manage who can create, review, approve, and administer CIF records.

Step 1: Send a CIF Request

From the sale order, select the customer type and send a secure CIF form link to the customer or agency.

Step 2: Complete & Verify

The customer submits their details and documents through the public form, with email OTP verification where required.

Step 3: Review & Approve

Review the submitted CIF in Odoo, approve it to mark the sale order as verified, or reject it and request corrections.

Screenshots

Dashboard Home

Main dashboard view with quick access to CIF features and status updates.

Configuration Menu

Settings screen for configuring CIF request workflows and verification options.

Client Information Form

Form used to capture client details and supporting information for CIF updates.

Select Customer Type

Choose the customer type before creating or updating the CIF record.

Create & Send CIF Form

Workflow to create a CIF form and send it to the customer for completion.

Send CIF Form to Customer

Customer is sent the CIF form link directly from the system.

Customer Verifies Email by OTP

Email verification step where the customer confirms receipt using OTP.

Security Questions

Security questions used to verify customer identity before updating CIF details.

Security Answer Review

Review screen for the customer's security question answers.

Updates on Dashboard

Side dashboard showing recent updates and CIF workflow status.

CIF Change Request – Step 1

First screen in the CIF change request workflow.

CIF Change Request – Step 2

Second screen in the CIF change review and confirmation process.

Email Verification Required

Prompt for customer email verification before allowing CIF changes.

Security Questions Prompt

Prompts the customer to answer security questions after email verification.

Security Questions - 5 Attempts

Displays a limit of five answer attempts for security questions.

Locked After 5 Attempts

The CIF change request is locked for 10 minutes after five failed security attempts.

CIF Change Request Form View

Backend form view for managing CIF change requests.

Verification Log Snapshot

Verification or workflow log captured during the CIF change process.